Work nearby and been here a lot over the years. Bagels are great, sandwiches are just so so (could have better meat ingredients, especially for the price) but WOW does the service stink. Last straw - only 1 person behind counter removing bagels from the baking racks. Looked right at me a few times but never said a word to me. Really, guess I'll have to walk a little further cuz that really is the last time I'm going there.