I made an appointment for someone to take a look at my roof. They were 15min late so I just left since this was for a rental. They called me later and said I didn't need to be there, which was not what I was told by the person who set up the appointment in the first place.
So this was on the 16th and sure its the holidays, but why does it take this long to drum up a bid? So I sent a message through the website to which I didn't receive any response. Then I called and an answering service took a message saying they were open that day and would call me back.
I've pretty much given up on this company at this point. :/