We have been taking our dog their for years and loved the service. But I can NO longer recommend them. In the past year, we started noticing that our dog would become terrified and begin urinating as soon as we walked in to the place. He used to love the place.... Something has changed
He would shake like a leaf uncontrollably also. My mother-in-law also had a run in with them in the past month where when she called in... They were rude and the owner hung up on her. Well my mother in law is the kindest person in the world... And what she was asking for as a remedy would have taken 5 minutes to resolve. at no additional cost to them.
I will no longer use their services nor recommend them to anyone... Certainly will not put my dog through this now consistent experience.