rev:text
| - I've been in to this shop about 4 times for various minor needs, all things that could be done on-site and that did not require a house call, but I can vouch that on every occasion service was courteous, competent, and fast, and I was never made to feel rushed. They have also been patient and generous in sharing their knowledge when I had a number of questions that involved locks and security but that offered no business prospects for them. Just this morning one of the staff worked up a quite a sweat removing an incredibly tough cable bike lock which required use of power tools in addition to some strenuous manual effort, and would not accept a penny of payment.
On yet another more recent visit, they could have easily sold me a new car key with auto-lock transponder -thing - but went to fairly extensive effort to salvage mine, replace the battery with the one I had brought with me, and would not accept payment as I had supplied the battery, telling me "Just keep us in mind for future occasions." .
If and when I have more extensive locksmith needs, I will go back to Downtown Locksmith on the east side of 7th Ave, just south of Roosevelt. I also like that they have been in business a long time in Phoenix and that they have a storefront location as opposed to the wandering mobile smithies of no fixed location or reputation.
|