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  • Put in an order for meal prep pick up online. The website would not accept payment. When I called to ask to place my order over the phone I was told "no we don't do that" I asked for an exception because of the technical error for the website. I was then told "ok I will for this one time but know we don't do that" Placed my order to be ready at 12:30pm the following day. I ordered 12 meals. When I went to pick up....only 8 were ready. When I notified of the mistake they then handed my order back to me with only 10. When I notified them again the girl behind the counter and juice bar rolled her eyes. It is not over and hour and half passed my appointment time and they are still trying to prepare my food. I thought this would be a great place for me to have my meals made for me but it's clear they are under staffed, unprepared, unorganized and customer service is lacking tremendously. There was no offer for a refund not even an an apology from anyone on staff. When I asked for a manager she said there wasn't one. I'll be taking my weekly $130 order elsewhere.
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