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  • I came to this Walgreens to fill my prescription. I was told they will text me when my prescription is ready. 4 hours passed by and no text or call. So I came in to pick it . The technician took several minutes to find my profile and then told me that my prescription is not covered and asked me if I want to pay cash for it. I said no because I know that it is covered . I went to my car and called my insurance and they said they were gonna put me on a 3 way call with the pharmacy to ensure that the prescription will go thru. After being transferred so many times and 20 minutes on hold my prescription went thru. However the technician told me that they're backed up now and it's gonna take a while to have my prescription ready. There was no sorry or apology offered for the poor Customer service. Avoid this place.
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