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  • Took my 2 week old child here for a fever, worse thing I could have done. A middle aged Asian male doctor can into the exam room asked a few questions NEVER touched or examined my child at all just told me she needed to be admitted and have a spinal tap! I had no idea why because her temp wasn't even at the temp her pediatrician told me to take her in at. I was being preventive because it was almost 11 pm and I didn't want to fall asleep and have her fever spike and not know. Anyhow, any questions I asked were blown off and answered with"because that's what we need to do" no explanation at all. I was terrified and asked if I could go get her father I was told no. I left the hospital took her straight to Phoenix Children's Hospital where they explained every detail with a understanding attitude. I spent 3 days at Phoenix children's and left very happy with my experience and the staff. The Mendys place doctor called the police and cps over the ordeal but dealing with them was worth not having to deal with a egocentric doctor with a horrible bedside manor. I filed a complaint with the medical director to be blown off and told the doctors actions were procedure. The actions and tests were not the problem, the lack of information, education and compassion were. Save yourself the trouble, go to Phoenix Children's.
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