Went here Aug 2011 ordered the grilled meatloaf with seasonal veggie and mashed potatoes. Time from order to delivery was 21 minutes, a bit on the long side especially considering the place was 85% empty. My GF ordered the small steak and salad.
There was gravy poured all over my plate except for the veggies. The gravy tasted like cheap, from a can, dark brown gravy. The potatoes looked like instant from a box. The combination of the two was not good. And the gravy on the meatloaf was also a non-starter. Personally I would have preferred ketchup on the 2 loaf slices and butter on the mashed.
My GF's salad arrived completely missing any dressing. She said the veggies were so limp and lifeless she ate one piece and left the rest go to the trash. Her steak was so small it was about 5 bites and gone.
Our wait service was decent, otherwise our experience was poor. We probably will never return.