Listen up! Giving this review ONLY for salesman Josh Sun AND the GM Bill Brixey! Josh got us a killer deal on a brand new Nissan Rogue! He made this transaction quick, smooth, and painless...until we got to the paperwork with the floor manager or whatever. I am not naming names, because we got everything sorted out...but basically it was the sales gimmick of trying to get more after they pretty much have you in the car...writing up the paperwork for more...and arguiing in front of the sales force tactic. We went ahead and took the car at the switch-a-rooney inflated price knowing we would contact the GM later. Bill Brixey is all over yelp trying to make things right...and he did for us. He restored our agreed to pricing in less than 24 hours! You can't beat a GM who handles a complaint timely and fairly. I see him responding on all these Yelp reviews trying to crisis manage. I don't know why some of his staffing makes that necessary. It's too bad they aren't all like Josh...but they aren't! So, if you are going to go here...ask for Josh. And if you have any other problems...contact Bill B for a prompt resolution. These two are a winning combination!! They make up for the one star manager. :) Fortunately that's all you need to buy a car...one super good salesman and one professional GM!! Thanks for the Nissan guys!!! We love it!