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| - Contrary to a couple of the negative reviews, I had a much different experience at this local dealership.
I came in specifically with the intention of test driving a particular car I thought my mom would like and maybe get more info. Nothing else.
(As a younger-looking female, I avoid going into dealerships when I'm serious about buying. However if I'm just shopping around, I don't feel intimidated in the least going on my own.)
Anyway, I was greeted by an older lady and was pleasantly surprised that there was a female salesperson! However I soon found out that she was the "concierge" as she admitted that she had no knowledge of the vehicle and had to get a product specialist. She obviously had no clue about specifics because she didn't even know what model I was asking about.
Efficiently, she did grab me a brochure which was helpful. And she went to grab a salesperson for me when I asked her too. No coffee tho. ;)
I found Allen very helpful, honest, & patient. As someone who is in sales, these are the qualities that I look for as I don't respond well to high pressure tactics!
Even though Erin Park did not have the particular model that I was looking for, Allen sat down with me to discuss pricing, specifications, possibility of locating that particular model, etc. Basically since they're expecting their 2017s in November (!!), I'd basically have to purchase the car before they'll even order it from another dealership which is completely understandable.
We exchanged business cards and I would not have any hesitation going back if he called me with good news!
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