Seems like most of the negative reviews are consistent.
While I do like the way their food is and their portions are good. The girls here are very slow and/or rude when they get stressed out. They make mistakes and forget to cook food when it runs out and people end up waiting. It wasn't even lunch time either. It was about 3:00pm when I came in.
Other than that, the food is great, portions are amazing, and the owner is cool. I especially loved the huge in house made bread. I really do like the taste too. I've had the wraps, and the chicken / beef shawarma plate dinners. But the help needs a bit of work.
I also had to wait 30 minutes for my "one" chicken shawarma wrap. Good thing I'm a patient guy.