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  • Not happy with how they handled my situation with staying there and the staff in extremely rude if you have a complaint (like blaming the weather or not responding to me after calling them three times). No apologies for letting the car battery die (its a brand new battery when we got it in March and when they attempted to jump start the battery, they blew the EPS fuse and we had to drive home with o power steering). I will not be using a Sheraton hotel or any hotel that is part of the same company again. Twice now they screw something up and do nothing about it. A simple sincere apology would have helped and they couldn't even do that.
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