The first time I took a bridesmaids dress here to get hemmed and taken in, I got it back and it was taken in too much by about 2 inches so I had to buy a whole new bridesmaids dress. I should've learned my lesson after that, but the second time I took a bridesmaids dress to get hemmed and taken in, I tried it on after it was altered and it was taken in too much by 3 1/2 inches this time. They did let it back out (although it's still too tight). And to top it off, there are two little black spots on the back of the dress that looks like sharpie! The wedding is in three days in New York City and I'll have to wear the dress as is... Very disappointed. Oh yeah, they still charged me $35 even though it's too tight and there's black market on it.