I have never been so annoyed at a Starbucks in my life. They didn't remember that I had my own cup after I reminded them twice at the intercom. They neglected to add the proper toppings to the frapps we ordered (not due to lack of ingredients) we told them they forgot and had to take back our drinks to add them. We also ordered food and had to wait 5-10 minutes on top of a really long line but they explained they had put our food in the indoor pickup area instead of the drive thru. When at the window, we witnessed the employees fooling around and joking rather than making drinks when there was a long line backed up around the building. TERRIBLE.