The worst customer service in the business! There are many other rental agencies to rent from.
Had an issue with the bill.... Lady at the desk was nice and said she couldn't assist me. I asked for the manager. I told him that I rented from Hertz all the time and didn't understand the issue with the bill. He bluntly said, If you rent from us all the time, you should be familiar with our policies. No customer service skills at all!