I have been to salons all over NYC and beyond. But the best highlights (natural!), color and cut are from Dena, here in Charlotte. She is very precise. You will never find unbalance with her cuts or highlights. I think I've spent most of my adult life with one area of my head a bit more highlighted than the rest, but Dena put that in my past! Although the cut and color are most important to me, visiting this pleasant, clean and attractive salon is a nice bonus.