I'm so impressed with apple that I will only buy products from them! My husband and I only have a personal computer. We don't have any electronics,we have nothing wireless and we are completely technology challenged. We have wanted to buy an iPad for a long time but were too afraid of the sales sharks at fryes and best buy. We were told that the apple store employees don't receive commissions. We went to the store and its the best decision we ever made. NO PRESSURE! They were so nice and helpful. They even told us to think about it and come back if we wanted. This is exactly what customer service is suppose to be!! Everyone should take a little lesson from apple! I wish them so much success!