This pharmacy is a nightmare. I have never had a good experience filling a script. After painful back surgery, I had a legitimate prescription for pain medications and they treated me like I was a criminal. They are always rude and the costumer service is awful. They try to ring up multiple costumers at once, so privacy is not protected and no one is making eye contact and it's impossible to get anyone's attention. The wait is always horrendous. Another time I had an out of state prescription, and when I brought it they said they did not have it in stock so it would be a few days. When I came back, I had to wait an hour for them to fill and they stamped that they had filled it, but then they called me over and told me they did not fill out of state prescription and handed me back a prescription that had a stamp that said "filled" on it without any medication. Of course, when I was there a few days prior, the prescription was also out of state. It was also out of state before I waiting an hour for them not to fill it. So at that point I was completely out of medication and I had to drive all over Ohio to find someone to fill the prescription that said "filled" and who didn't mind it was out of state. They were extremely rude and unapologetic about the situation. Go to Walgreen's on Mayfield. They are so much nicer and competent.