I called in and spoke with a nice guy that set me up with a appointment the same day. Louis was my technician and he was great. He worked hard at trying to get my problem fixed. I have a old house so I know it has issues. Two hrs later he got it to go. Michael his supervisor showed up with the camera and showed me my problem. I had a broken pipe that had separated. He gave me a couple different options and I had the job done. They where very clean and you would never know that they had broken open my living room floor. Best service ever I highly recommend custom cooling and plumbing. Thank you Louis and Michael