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| - I, being born and bred in the GTA, have been visiting this mall for a long time. Not to say, I actually like this mall, but it's a great place to meet up with close friends and then use it as a temperature controlled starting point for exploring this city. Go elsewhere for a less stressed, less expensive and less corporate shopping experience.
Layout: There seriously needs to be more signage for the areas of the mall. Most people won't know that the food court area is either on the lowest level or on the front, just below McDonald's. There are three levels to the mall, and most of them are confusing as heck. It's like being a rat in a maze - and after the renovation, it's no better - the stores have been shifted around, and it feels like the developers are playing a very complicated trick on the customers!
Stores: Pretty generic, with all the big names filling in a roll call. You have Disney, H&M, Bell World, Apple, Abercombie and Fitch, and all the usual suspects. The stores are on the high end side, with a emphasis on clothing, accessories and anything wearable. Don't get your big budget electronics here, as it is difficult to find anything that specializes in the stuff.
Bathrooms: Few and far between. The women's washrooms are always full and always crowded. A big mall should have spacious, gorgeous washrooms for the customers. These washrooms are very claustophobic, crowded and small feeling. They also don't have hooks on the doors for women's bags/purses or purchases - so very clumsy!
Location: Smack dab in the middle of the city. It's close to touristy destinations like the PATH, City Hall, Old City Hall, and Winter Gardens and Elgin Theatre. Best thing about this mall is that is accessible by walking, bus, streetcar and subway.
People: Oh good grief. This mall is usually packed with teens, tourists and business people looking for a quick bite or a quick buy. This means that you'd either be annoyed at the princesses carting around Daddy's credit card and gossipping, or just avoiding the tourists who are looking at the displays and the Flying Geese formation at the Queen St. exit.
Decorations: There are a couple of landmarks in this mall. The "Flying Geese" formation hanging from the ceiling at the Queen St. entrance. A giant water fountain that spews a great gout of water up to the third storey - very impressive to watch, although it takes forever to fill up and do so. During Christmas, there's a huge tree in the center of the mall. I also love the natural light because of the glass ceilings/skylights.
Parking: Terrible, although there is a closed garage for you to head into. I haven't used the garage in a long while, although - it costs a pretty penny!
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