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| - These folks were amazing. So polite, and only one of many times that I've been in there did I have to wait at all. Even better, when I did have to wait, not only did they greet me right away, but they also apologized for any wait I was going to have to endure. It only ended up being 3 minutes, possibly less.
The first time I was in there, I was opening a checking and savings account. It was a breeze. She even photocopied and sent some paperwork for me to another branch. Something that had nothing to do with why I was in there. That's the extra mile that people want to see. And speaking of the extra mile, she even walked me the couple extra steps to the ATM, just to make sure I was familiar with the menus that are specific to their ATMs. Awesome!!
Another time I came by, was to open an account for my son's birthday. Being only one one year old, I need to be the one controlling the account. I didn't have any clue what to do, but the lady helping me was spot on. She even linked my account to his so I could transfer straight to it.
Thanks a lot ONCU.
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