The owners make everything fresh and to order. They are super friendly and even deliver to your office. I've had their iced rolo macchiato (Susan makes it better than her husband lol), a chocolate raspberry shake (delicious! With real chocolate bits), the Old Staple (made with a slice of real cheddar cheese), and a chicken cranberry wrap (delicious but I think a whole cranberry sauce would be better than dried cranberries). Their waffles are also made fresh and sooo fluffy. It's super convient and reasonably priced. I enjoy ordering from them when I don't bring my lunch.