I have nothing but praises to give regarding my experience today with the entire staff at Shepherd. From the girl who made my same day appointment over the phone, which is pretty impossible these days, to the girl at the end. I was greeted immediately with a smile by a gentleman who registered me, then saw 4 technicians total, the dr. and then was helped further by the check out girl. Dr.Taylor was amazing. He was very thorough and had a great sense of.humor. I was in and out within an hour, which included my eyes being dilated. I look forward to coming back for my yearly exam and definitely recommend him if you are looking for someone new or aren't happy with your current eye specialist. I was pleasantly surprised with how great everyone was.