I need supplies for chronic respiratory issues and heard there was a new company which actually takes care of customers and doesn't treat you like an Inconvienence.
I called to make an appointment and the person was very friendly and helpful. Even though they were busy- they got me an appointment right away.
I met with a respiratory therapist and he was great. Very knowledgable and helpful, and clearly knew knew his stuff. The RT helped me get set up with my supplies and educated me on all the options. I've ised other providers before where you are just an annoying number, but at MedOne, they treat you like a valued customer, and they clearly take pride in getting things right, and taking care of business. Rather than come in once a month- MedOne will Mail me my supplies so it's automatic- which I really appreciate.
Well done MedOne, it's nice to see that great customer service still exists.