They sold me two nightstands that were broken. After having the technician take a look at them they determened that they needed to order replacement parts. 1 month later I receive the parts. I call the customer service number and they said they would send a technician out on my next day off.. Nobody shows up. After I called they said that the representative made a mistake because they dont service my area that day.
I reschedule for my next day that I was available (about 5 days later) I specificly advised them that It needed to be before 2pm because I had a shift that day. I get no call and nobody shows up. Then the tech calls at 3:30pm and said he was at my front door. WTH!!!! I'm going crazy with this company I work for a living not stay home and wait for something to be fixed that was should not of been broken in the first place..Now they want me to call the day before just in case I dont get a reminder call.
I NEED MORE FURNITURE FOR MY HOUSE BUT I WILL NEVER EVER GIVE THESE BROKEN OVERPRICED AND NO RESPECT FOR THEIR CUSTOMERS PERSONAL TIME!!!
PLEASE GO ELSEWHERE! THANKS!
Hopefully they fix my two nightstands that cost me $499 each!