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  • I visited the establishment this evening with my family and friends. I have always had a decent experience here until tonight. After today I will not be going to this restaurant anymore neither will any of my family and friends. I will encourage them to seek food else where. To start I ordered the half protein salad and half avocado bacon turkey sandwhich. I politely asked to have yellow peppers added to my sandwich. I was immediately shot down and was told no they can't do that. When I asked why they offered no decent explanation even though I offered to pay the extra difference it usually costs. So I said fine you can't add them to my sandwich, can you add them to my salad that's already open and can simply just put them in there like all the other veggies. The girl told me no again with her coworker rudely shaking her head in the background. From then on I proceeded to get attitude as I checked out. To me this was absolutely ridiculous, if someone has an allergy you are tell me they can't take off what's on their sandwich? When going to a place like this you should always be able to add or subtract ingredients that they offer. I have visited the Desert Ridge location and have never had a problem. This has been the worse experience followed up by terrible customer service. I encourage the owner to really look over his staff, so he doesn't loose anymore business due to his poorly trained and impolite team members.
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