I have been a client of Master Stylist Delores Leiva for years and that says alot. I have this unwritten rule that I allow 1 mistake and then if a mistake happens twice, especially with my hair, I move on to a new salon. I started with Delores Leiva at Rolfs Salon at Gainey Village and then followed her to BBV which is a salon filled with Old Towne Scottsdale charm. As always, recommend her to everyone who compliments my hair, she does great color, great cuts, super sweet lady with flexible scheduling times. Delores is the BEST!