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  • Ordered flowers over the phone for Mother's Day on 5/8, they billed me on 5/8 and they tried to deliver on the 10th. They missed my Mom and left a note on the ground by the front door. She found it a day later (Thursday) and called them. Got a message saying they were no longer taking orders but if you had questions about an order already placed, leave your number. She's did-they never called her back. She called again Friday-same thing. When I called her Saturday to see if she'd gotten the flowers she told me what was happening. So I then called them and got the same. I left a total of 5 messages, Mom left 4. Neither of us got a call back. Mom went to their shop Saturday to get the flowers/see what was going on. The lady couldn't tell her anything no one knew where the flowers were. TUESDAY, after Mother's Day she still hadn't received the flowers. So I called to get a refund. The same Saturday lady was so rude-yelling at me-and couldn't understand why I was upset! Never apologized for not delivering, NOT returning the calls or anything. Claimed to be issuing a credit since I called but that was 2 days ago and I'm still waiting. If that's the way they run their business they probably won't issue the credit! They knew they didn't deliver the flowers but never called me or issued a credit
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