I want to write this review with as much as an open mind as I can because my experiences here are mixed.
I made my appointment in person a few weeks prior. The guy gave me a little "reminder card" with the date and time on it. I posted it on my desk at work and put it in my calendar. I was set. Until I showed up the day/time of my appointment and they had no record of it. After a bunch of back and forth the one employee, who is also a partner, Robert, had worked out with another customer for him to give me his appointment. Apparently the other patient worked in the building next door and was very flexible and happy to switch. That was very nice - however, I don't want to have to encounter situations like that when I make an appointment.
The optometrist was thorough and seemed confident in his work. Great. He did try for quite a while to convince me to buy daily lenses again after I clearly stated I couldn't afford them and wanted to switch to weeklies. Ok, he had to give in after a while.
Check out was a breeze and once again, Robert, the managing partner, was friendly, professional and exhibited great customer service.
I want to be mad at 3 Guys because truth be told the first time I went they were VERY backed up with appointments and I had to wait quite a while for my appointment. But the "guys" that work there really are NICE and want to keep your business.