What a bunch of jerks. The service staff at MOOG are full of exhausted white millennial narcissists, who don't know the meaning of service in a service industry. The staff are the stereo typical prepy wannabees, who are full of it. Probably born in the 705. Service is job one in retail. Embarrassing a client because you can't admit your wrong is just pedestrian. (Even if the client is wrong - which I wasn't BTW). Take a page from your Guitar Tech in the back of the store you clowns. He's the only normal person (and cool dude) working there. Your giving Queen West a bad name! AND TORONTO....go drink a latte somewhere and leave real artists to deal with the service of other real artists