My sons' have seen Dr Casper for 2 years and we have always felt he was an amazing doctor. However, we were scheduled at the Peoria location for the first time this week and it changed everything for us. The front desk receptionist was extremely rude and wouldn't even call to comfirm insurance coverage so I did for her and when I was done she lied and said Dr Casper said my son's appointment had to be rescheduled. It was confirmed later that he never said that. My son was left without care for no reason and now we are scrambling to find care for my son to address urgent matters. More could have been done for a situation that was nothing less than discrimination from the front office. I will add that the Avondale office has always been very nice and we never encountered anything like this there.