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  • I have experienced better. Is it bad? No. Does it blow you away? Jury's out. Maybe I just got the wrong sandwich. Went on a Saturday afternoon on the way to a movie. First thing I see is an employee on break out front. Relaxed, casual atmosphere. We were first timers here. It matters. We see a menu wall and slots with numbered bags. I'm not an attention whore when it comes to customer service. Just give me the basics. Kinda felt ignored. Don't get me wrong, I hate that forced greeting you get from employees at other places we know. But I kinda miss getting acknowledged. My sister finally walked to the counter area and asked exactly how do you order here? You'd think there would be something clear to nudge you along. We get our confidence and I get the featured cheese steak, she gets the wicked. Cool sounding names for sandwiches. To the point: Hers tasted great to her. It was good, I tried it. Mine, not so much. Really poor quality beef, that was assuredly kept in some kind of hot liquid that only kept it hot, not moist and leached it of all intended flavor while likely increasing the saltiness. Portion wise she got some value; taste etc. Mine was half the size of hers with little redemptive traits. It had an adequate amount of the chewy meat but very little of any of the other ingredients. I do remember a mushroom. Overall quality of meats cheeses above average, bread just ok. Something to rave over? (shoulder shrug). Food was just okay. Cleanliness, maybe the guy on break could have wiped off some, any of the inside tables? Just saying. Staff was friendly enough but at no time seemed concerned about the appearance of the dining room. Concept design more appealing to a specific group of people: the ones that like to walk into a place on their phone, order food, pick it up, eat etc while never leaving the comfort of their phone. Human interaction is not a priority. I probably don't get it and the sting of a $23 dollar tab on some sandwiches and sodas is a little off-putting. Would I go back again? Nothing was really wrong, but then again, nothing was really right either.
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