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  • Terrible service! The first time I came I had a good experience but there wasn't one single person in the restaurant except for me and the workers. Today there were a total of five people eating there other than me and they messed up three times just on my simple order. I also overheard them apologizing to a girl sitting next to me about not bringing her order out correctly. After finishing my soup and being at the restaurant for 45 minutes without having my meal I just asked for a refund. So I order a burger with fries and soup. The first time I came here the soup came out right away and then the burger came out later. You know, the way that its supposed to be done. The five people in there must've really thrown the staff off or the idea I'm leaning more toward is that they're too lax and just didn't care to pay attention. After waiting more than 20 minutes and not getting my soup yet I walked up to the cashier and said "I hope you guys aren't going to bring me everything all at once." The cashier said "oh let me be sure they don't", and walked back into the kitchen. 10 minutes later a waiter comes out with my soup and burger. Lol. I sent the burger back and asked him to please make me a new one that will come out when my soup is done. Then I finished my soup waited 10 minutes looking around wondering what was going on and finally had to get up and ask the manager where my burger was. I waited another five minutes and then I was over it. I don't care if the food tastes good, it's the principle. There's 100 places around here that taste good too and I'm not going to give my money to a place that has bad service. When I told the lady that appeared to be the assistant manager what happened she didn't really appear to care as she kept scrubbing the table in front of me and looking down at it rather than looking at me. Her body language was saying "just go get your refund and get out of here" lol. Really though. There is a lady that appears to be the actual manager as I've seen her there before doing paper work and she was very nice. Unfortunately an apology isn't enough to make me want to give them my money again. No Lyfe kitchen for me. Hopefully that nice manager gets a little more assertive and snaps her crew into shape.
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