Steven & Ann are the best here ( I haven't tried anyone else I am sure they are equally great but once u get ur favorites u don't want anyone else, u know what I am talking about peeps).... this is my 2nd time & 3rd place that I tried in 2 years of being in CLT ( & almost gave up & thought that the k let place I can get my nails done is in NYC ) & other places have disappointed me BIG time ... but they know how to take care of their clients they listen to their customers & super friendly + great patience... I will keep coming back