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| - Service staff was very accommodating, they brought us a rollaway with no problem and without an additional charge. Housekeeping skipped us one day, however, which became problematic when we needed towels. Also, the pool was undergoing construction during our visit, something that was disappointing since we were coming from the cold, snowy midwest. The hot tub was open, however.
Ordered room service one morning and it came promptly during the scheduled time frame. Hash browns were cooked nicely. $16 seemed may seem a ittle extensive, but included meat, eggs, bread, hashbrowns, and two beverages, juice as well as a hot beverage of your choice. I'd never call it an exceptional value, but it was one of the better room service breakfasts I've had. Someone on the staff was nice enough to call and ensure my food was delivered and that I enjoyed it. They also were nice enough to pick up the tray shortly thereafter so it wouldn't be cluttering up the room or the hall. I was disappointed that we didn't make it to the Top of the Rock, as many reviews indicate that its a nice way to relax without having to leave the property.
One minor thing that was missing from the room was a directory detailing local attractions and information regarding the property. A simple card detailing room service options and the TV channels was present, but it is always nice to learn more about the area coming from out of town. This is a very minor detail however and I would absolutely stay at this property again given the opportunity.
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