Wanted a simple straight long bob haircut, no fuss layers. Had washed my hair that morning so didn't need the hairdresser to wash. He sprayed the top layer of hair to start cutting at the back. Unfortunately, when it dried, it was shorter than the bottom layers, so he kept cutting to match. This made the cut shorter than I wanted. No measuring against left and right strands to ensure both sides of my hair was being cut even. At the end, he didn't ask if I wanted it styled. He seemed very eager to finish in order to get to the next customer. Thankfully, the haircut was only $18 plus tax plus tip, hence the 2-stars. IF I go back, I would ask for a different hairdresser.