I made an appointment to get my cat groomed a week in advance at this location and when I got there the "cat groomer" turned us away. She was the most unprofessional and lazy employee I have ever dealt with. My cat was nervous, which is understandable because she is not used to leaving the house, and the groomer was immediately aggressive with her and was yelling at her. My cat was quiet and docile just clearly nervous and the groomer said "I can't do this cat" and sent us to the tropicana animal hospital down the street. They got us in and out in an hour with no problems. Don't waste your time with the groomers at pestmart, I definitely will never give them my business again.