My experience wasn't good. I ordered fish and chips and what turned up on my plate was 3 skinny lukewarm strips, that resembled fish sticks. My food had obviously been sat under a heat lamp for 5 minutes because it was lukewarm.
The server was unapologetic and I declined a do over because I didn't like the look of what turned up in the first place.
There was no real excuse, the place wasn't busy. The food is overpriced and not good and I wasn't alone that evening.