If it were only a review for the girl at the front, who got got my order perfect, we would give it a 5 star rating. However, the rating was diminished by 4 stars because of the incompetent man in the back. He got simple order incorrect 3 times. Upon finally getting it right, he forgot to put Carmel on the top as requested an payed for. After this he gave my sister iced tea, without shaking it, sweetening it, or putting it over ice. Really??