I have had several services at plush. The massage is great but I got the worst shellac manicure I have ever gotten. Every nail started peeling off only 2 days after it was done. I was out of town so I sent a complaint via their website that day offering to send photos but never got a response. So I called and spoke to someone who said I had to speak to the manager Veronica who, of course, was not there. Veronica did not return my calls. I gave up but will never, ever get a gel manicure there again. Big mistake!