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| - This was a tough rating to decide on, the place has plusses and minuses.
On the great side, they have a HUGE selection, and it's pretty well organized so you don't feel crowded or too overwhelmed with clutter. They have so many things available. Prices are about average for retail hobby shops, which is reasonable. They have reasonable return policies.
Employee help is hit and miss. Most of them are VERY helpful, friendly, and knowledgeable. There are a couple who don't seem to care, and I've had a couple give me completely bogus info. ("We don't have that." Um, it's right behind you...) Or some who really don't want to investigate some RC parts that may or may not fit, and the like. So if you don't get what you want, sometimes you have to ask a different person.
They also insist on demanding ID for credit cards. This is a violation of the merchant agreement and stores are prohibited by Visa/MC from demanding ID. No matter how you feel about it, those are the rules and this store is wantonly violating them. I find this annoying.
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