I had a 5 hours tattoo and it was a painful rib tattoo. The tattoo is now almost 3 and it is the only scarred tattoo I have and it was done professionally. When I checked out, the owner was making some rude remark such as he would change me more than $500 if he knew that I would be in so much pain and asked for a break. What kind of customer relation/ service is this? Then he suggested I buy a H2O care kit. I denied since this was not my only tattoo. I had 3 big tattoos that I got done in barrie from one artist and all of them heal without scarring and without the use of H2O. Then he threats if my tattoo fades out, he would change for a touch up. What????? Seriously? All he ever wants was money and I am not coming back for the second time. Sorry pals, you don't deserve our money if you can't treat us right.