While I am not familiar with their grooming, we are regulars to the doggy day camp and the retail store. Without sounding snotty, I didn't expect to be so pleased with a corporate run store but can't say enough how nice it is to be recognized every time we come in by a fairly large operation. I made the mistake of hitting one of the boutique shops and my dog hasn't been the same since - and I want to review that place but see the owner takes a liking to insulting people who do write negative reviews (WoofGang Bakery cough cough).
Okay, so from day one we have had help with our pup. Tonya walked us through the entire process and never tried selling us anything we weren't sure we needed. She recommended things that eventually came in handy and I wouldn't have thought of (since our trip to WoofGang my dog now messes on the carpet and I'm glad I have the spray cleaner!!)
Pup LOVES the ladies at the day camp. Brett, Shannon etc. Everyone goes out of their way to make sure you feel comfortable when apart from your little love. I dig the Pawgress Reports and the personal stories I get when I pick up my dog.
My dog has to visit every employee before she leaves. It's hilarious. They call her by name and show such excitement, my pup howls as soon as I say we are going to PetSmart.
Products that don't work out are easy return. Coupons are plentiful so sign up for their email. The app doesn't have much yet but I got that going, too.
Right now, this is the ONLY place I feel okay leaving my pup. She's an energetic and skittish rescue pup and yet she has no hesitations going here. Thanks again to Toni for giving us the rundown about day camp - only to find out she was on her lunch break - but took the time anyway!
PS the ice cream in day camp = 2 paws up!
Love you guys!!