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| - Don't get me wrong, I like new places that open near me and try to support them as much as possible. I have been to Earl's grocery on numerous occasions now. I have been to check it out when the fresh paint smell was still there. I have been for lunch, I've tried their coffee and I have been back a few times to buy specific products that I believe only they offer. Without a doubt, the best thing that they do is offer specialty products to include fancy sodas, sauces and cooking ingredients. They have a cheese and charcuterie counter, as well as meals or food ready to take home and eat, kind of like Dean and Deluca. They also have a lot of interesting stuff in the frozen section like non dairy ice cream that the wife loves and as she should because it's made with delicious coconut milk for those plagued with a lactose aversion.
That was the good part. The not so good part is the lunch options. The rice bowl was good, but not great. The banh mi sandwich was filled with dry pulled pork and less than ideal. All of which was at a premium price. Trust me, I don't mind paying for good food. In fact, people would easily tell me that I have a problem if they knew my threshold for paying for a good meal. The lunch offerings are not up to the price point in my opinion, and I am not even taking portion size into the equation. I am only taking straight up quality into consideration here. The worst part of my experiences at Earl's is by far the coffee or at least the 2 versions of americano that I have been offered. The first version was very weak in flavor and taste. The second was an exercise in confusion as the server seemed confused on the operation of the espresso machine. Only a small amount of water was added to my drink and I was offered more if I wanted, but I opted not to add anymore to see if this version was more flavorful. It was not. My service experience has been anywhere from full on exuberance to mild indifference. The most consistent service comes from the cheese lady or at least the lady that works the middle section of cheese and deli counters. Would I make a second attempt at lunch at Earl's? Definitely, but I'm seriously concerned with facing strike two and three all at once. I hope that they can turn around the weak points that I've experienced. Ultimately, the trolley project may sink them or at least they will have the perfect scapegoat.
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