Most annoying panera ever. The ordering is so messed up! The employees do their best but the system is so confusing that the left hand doesn't know what the right hand is doing! My advice is stay away till they get their system fixed, or if you go (the food is ok) stay away during peak hour
Update... they still don't have it together! They have YET to actually put the yogurt tubes in with the kids sandwiches, and since they don't get a cookie with the sandwich anymore it's literally an over jellied crappy pbj... even if you specifically ask if they put the side in since there is no overall ticket the person ringing you up has no idea what you ordered and what you are missing! I don't have faith that this place will ever fix itself!