Oh how I have wanted so badly to have this place be my new go to place for to go sushi (did you like how I did that there haha), but the only thing I wanted after my takeout experience there was a time machine so that I could go back in time and make a better choice as to where I got my dinner that evening.
I like the fact that they have online ordering so I placed an order for sushi at 4:40pm and it gave me an estimated pick up time of 15-20 minutes. That seemed ambitious so I figured I would go there around 20-25 minutes after I placed my order just to be safe, but all that did was result in me sitting in the seating area by the register for about another twenty minutes while I looked around at the multitude of employees bringing in supplies presumably for the dinner rush. I thought by placing my order at 4:40pm I would avoid a long wait but it was about 40-45mins before my order was finally ready even though the restaurant was at less than 20% capacity at the time.
Oh well I thought, maybe the food would turn things around but boy was I wrong again. It's not that anything was bad as the food was...hmmm I guess average would be the best word to describe it. Not much flavor, no freshness shining through, it was just eh, a solid 5 out of 10 you could say, but if I want 5 out of 10, there are tons of sushi spots in Charlotte that can give that and I wouldn't have to pay Ballantyne prices to get it!
Even though it is close, I won't be going back as the quality, service and value just doesn't justify the pricing.