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| - I'm platinum Marriott Rewards customer so have seen more than my fair share of Marriott properties and obviously like their properties. But this may be as low as I have seen a Marriott. And although much of what I state may be nitpicking, it is what sets up a bad/good stay.
1. Pulled up in a cab, door man doesn't - open doors to the cab; grab you luggage; point you to front desk; he is busy doing his own thing. Isn't life grand in Vegas?
2. Once you step over the sign left by the cleaning staff at the front entrance you can get into the lobby. Was I the only one that noticed the yellow sign?
3. Room I was allotted, was a studio, may be tops out at 300 sq ft, roughly 10 feet wide to give that corridor feel to the room I think they may be at the minimum width, feels Monty Python like. So if this is a studio it is SMALL. Room rate was $199 per night mid-week in February. So this is a high rate but not outrageous against similar properties. The rooms use some pretty awful air freshener in the room that would be better left out. The dining table, my office, is 2'*2'. At this point I get it, this is a vacational, if you aren't on vacation forget it. Check-in they warned me about construction on the upper floors, yet that is where they placed me. HUH! Maybe if I had known this prior to coming to the property I would have stayed elsewhere. I'm damned at this point.
4. Checking on internet, call "AT YOUR SERVICE" and they tell me to go back down to the front desk to get a BRIDGE. I am on the 34th floor, thanks!!! Get to the front desk they then ask me to fill out a form and that they will put a hold on my account in case I don't return the BRIDGE. Are you kidding me, remind me why I am platinum? Then the manager comes up to tell me they are having some theft issues with the bridges. Okay I didn't wear my stripe shirt and mask to look like a robber can you tell me why a frequent guest would be put through this? WE DO IT TO EVERYONE! Get back to my room only to find the connections are broken, but not wanting to go down & up again I persevere and fix the connections and follow the steps. Ah a password is needed, call "at their service", after waiting a long time for a pickup I finally get what I need.
This is after 2 hours. Can't wait to report back on what 2 days here will be like.
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