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  • Uuuuuuh this place isn't so bad it hertz but it does hertz a bit. I got my car through orbitz and granted it was Christmas eve so it was crowded, which I can understand. What I couldn't understand was why it took 20 minutes to check in each customer! I waited at least 30 minutes in line... I mean I've used Dollar, Alamo, and Enterprise at the airport and the most it took for each customer was 5 minutes! I decided to use one of the kiosk with the phone that looked something like a pay phone from Back to the Future (or Back to the Past?). The guy who helped was Bryce who was nice.... up until I decided to not opt for their insurance (since I already bought my own online) Which he said "well you're ok until you get into an accident". OK thanks a lot, I know you're trying to make a sales pitch but nice try playing with my emotions. The car I got was great but the sales people here are ok. I think I'll try to go with Alamo or enterprise next time.....(or dollar if they reopen).
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