I called these guys to get a quote to replace my window. After reviewing them with the BBB (A+ Rating) and getting multiple bids, I decided to go with them. The rep said they would need to come out to measure the window, but quoted me a price on the phone. When their guy came out they said the window location was much different than they thought and couldn't do it because they don't have scafolding. (A window company without scafolding...nice!) In the end, they suggested I call Glass Doctors so they could do the job because these guys couldn't. In reality, they underbid the job based upon assumptions they made which were inconsistent with anything I told them. Net-net, don't waste your time with these guys.