I was really happy when I found this location. I have been a customer of "My Auto Service" on West Cheyenne Rd. for many years. Even though the Cheyenne location had excellent service, I always hated driving to that particular geographic area of Las Vegas. The traffic in that area is always really bad, and due to the area being "low income" and MY AUTO SERVICE's prices being insanely low there is always a ton of people in front of you in line. I guess, that's why I like this location on Ann Road. The location is in an area that has minimal traffic, and the community is more upscale. And what really rocks is that the prices remain insanely low. I got a smog check here for $10, and you don't need a coupon at all.
Wait time was minimal. I might have waited less than 20 minutes. Usually at their other location, I gotta wait about an hour due to how busy it is over there.
Customer service is pretty good at all the locations including this one.
Sorry I can't write a more detailed review, but I was in-and-out really quickly.